SPECIAL PACKAGE PRICING - EFFECTIVE SEPTEMBER 1, 2011
SPECIAL SALES PACKAGE 1
- Selling Strong In Today’s Economy
- Components of a Successful Sales Proposal
- Closing the Sale
Total Individual Price---$187
Special Package Price---$169
SPECIAL SALES PACKAGE 2
- Becoming An Effective Sales Professional
- Proposals From the Prospects Perspective
- Prospects You Should Not Pursue
Total Individual Price---$197
Special Package Price---$179
SPECIAL SALES PACKAGE 3
Includes all 6 from 1 and 2 above---Individual Price---$384
Special Package Price---$329
SPECIAL OPERATIONS DEPARTMENT PACKAGE
- Why Can’t They Do It Right?
- Reducing Turnover
- The Art of Effective Discipline
- Making Your Training More Effective
Total Individual Price---$236
Special Package Price---$199
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THE WHAT, WHY, AND HOW OF STANDARDIZING YOUR SUPPLIES AND EQUIPMENT PURCHASING
Dick Ollek, CBSE discusses what it means to standardize and presents several important points as to why you should consider doing it as soon as possible. He then takes you through a methodical step by step process of how to do it. By the way, price is number 15 on the list. He discusses how to make sure the partnership between the Distributor and Building Service Contractor is a successful one. THIS DVD IS A VALUABLE RESOURCE FOR BOTH THE DISTRIBUTOR AND CONTRACTOR. |
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FINDING AND KEEPING GREAT EMPLOYEES THIS YEAR AND BEYOND
Recent surveys reveal that between 30 and 40 percent of your employees would like to leave your company right now---even in today’s economy. In this DVD, Dick Ollek,CBSE, discusses how you can prevent them from leaving now and in the future as the economy improves. This DVD will be a valuable resource to your entire organization. |
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How Good Supervisors Become GREAT Supervisors - 2 DVD Set Dick Ollek, CBSE. In part one of this jam packed DVD set, Dick explores just what makes a supervisor good. What are the skills required and how can you as a manager or owner ensures that your supervisors have or can learn these skills. In part two, Dick goes to the next level - once you have a good supervisor, how do you help them become great. Great supervisors are not born, they are created and as a manager or owner, it is your responsibility to help them succeed. |
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Tripodcasts Series 1 - CD The complete first year – 50 Tripodcasts – over 4 & ½ hours of concise, specific advice, ideas, strategies, and talk from three of the industry’s most respected voices on one DVD. Each Tripodcast is approximately 4 – 5 minutes in length, just enough time to pick up some new information, an idea, or an action to implement in your business. The Tripodcasts are aimed at in-house operations, BSCs, sales professionals and distributors. Nowhere else is this type of immediately useful advice available so easily and affordably.
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Tripodcasts Series 2 - CD The complete 2nd year - over 5 & ½ hours of concise, specific advice, ideas, strategies, and talk from three of the industry’s most respected voices on one DVD. Each Tripodcast is approximately 4 – 5 minutes in length, just enough time to pick up some new information, an idea, or an action to implement in your business. The Tripodcasts are aimed at in-house operations, BSCs, sales professionals and distributors. Nowhere else is this type of immediately useful advice available so easily and affordably.
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Tripodcast Inner Circle Introduction - Audio CD Partner For Success – Ron Segura. In the inaugural edition of the Tripodcast Inner Circle, Ron talks about how important strategic partners are in today’s business climate. He discusses what these are, how to look for potential partners and how to put together and maintain a successful strategic partnership.
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Tripodcast Inner Circle Episode 1 - DVD
Making Your Training Program More Effective - Dick Ollek, CBSE. Dick reviews the pitfalls associated with non-existent or inadequate training programs. He then offers several strategies and techniques for creating and improving training programs to increase their effectiveness. Not only will better trained employees be more productive, they tend to stay longer helping to reduce your turnover.
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Tripodcast Inner Circle Episode 2 - DVD
Becoming an Effective Sales Professional – Ron Segura. What does it mean to be an effective sales person? That’s the question Ron tackles in this Inner Circle. After exploring what it means to be effective, Ron goes on to offer suggestions, techniques and strategies to help you become more effective, no matter what you sell.
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Tripodcast Inner Circle Episode 3 - DVD
The Art of Effective Discipline – Dick Ollek, CBSE. Discipline is an important component of training and management, but too often discipline is implemented without a clear understanding of the consequences. In fact, many managers wait until the “breaking point” then use discipline as a tool to get even with a “problem employee”. In this Inner Circle Dick talks about the proper use of discipline, how to make it a tool for improvement rather than punishment and how to install an effective discipline program in your operation.
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Tripodcast Inner Circle Episode 4 - DVD
Listening to Your Customer – Ron Segura. Do you listen to your customer? Really listen? I know there are many times I get frustrated because the person trying to sell me something doesn’t really hear my questions or objections - they are more interested in what they are going to say next. Ron explores the importance of really listening to your customers - how to do it and why it is so critical in this Tripodcast Inner Circle.
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Tripodcast Inner Circle Episode 5 - DVD
Lower Your Turnover Starting Today! – Dick Ollek. Did you know that you can reduce your turnover rate to less than half of the industry average? Dick offers several strategies, tips and techniques in this Inner Circle. Dick has helped many companies dramatically lower their turnover rates with the application of a few key principals. Learn about them here and begin implementing them today!
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Tripodcast Inner Circle Episode 6 - DVD
Making Time for the Important Things - Ron Segura
How many times have you been told by an employee or supplier – “I didn’t have enough time to get it done, or do it right…”? How many times have you said something like that yourself? The fact is, there is a lot we COULD be doing any given day. There are also some things that we SHOULD be doing – the important things. In this Inner Circle Ron Segura explores the time killers and traps we all fall into. He then offers strategies, tactics and suggestions for identifying the important things and what we can do to MAKE time to get them done and get them done right.
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Tripodcast Inner Circle Episode 7 - DVD
Seven Keys to Success - Dick Ollek, CBSE
Dick looks back over his career and the careers of other successful people in our industry and business in general to lay out the Seven Keys to Success. Using the analogy of a car or bicycle wheel, Dick helps the viewer visualize the effect on their life and career when these keys are not in balance. And, more importantly, the benefits that accrues when they are in balance.
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Tripodcast Inner Circle Episode 8 - DVD
Resolving Customer Service Problems - Ron Segura, President of Segura And Associates. What happens when service breaks down in your business? How do you respond to the customer that is not satisfied? Ron uses some real life examples of how well known companies responded as what NOT to do. Are you falling into the same trap? Ron has good advice for how to resolve the problems.
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Tripodcast Inner Circle Episode 9 - DVD
Focusing On Leadership - Dick Ollek, CBSE
Are you a leader or a manager? Both are important in a successful operation. In this DVD, Dick focuses on the traits, behaviors, and actions of leaders. He will help you evaluate your current leadership style and skills, then offers strategies for becoming the type of leader you want to be.
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Tripodcast Inner Circle Episode 10 - DVD
Distribution Then and Now - Ron Segura, President of Segura and Associates. In this DVD Ron talks with Bob Friedman of Clean Source in Southern California. They discuss the state of distribution today, compare it to years past, and look at where distribution is headed in the future. Bob shares his experience as a sales rep, sales manager, and business owner discussing the things he's learned that have allowed him to build a successful career.
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Tripodcast Inner Circle Episode 11 - Audio CD
Sally Schopmeyer, President of BSCAI - Sally talks with Dick Ollek, CBSE about her entry into the business, growth with Maintenance, Inc. and suggestions for people just entering the business. She also discusses the benefits of being a BSCAI member, how to get the most of your membership, and where the association is going over the next year and beyond.
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Proposals From the Prospects' View - DVD
Ron Segura has over 40 years of experience in the cleaning industry, much of it as a buyer of products, equipment and services when he managed Walt Disney Studio’s Janitorial operations. He has seen virtually every type of proposal from those submitted on a paper napkin to computer generated reams of paper. He has also been a distributor sales manager and worked in the contracting field. Now Ron brings this wealth and depth of experience together to help you develop better sales presentations and proposals. Learn what works and what doesn’t work FROM THE PROSPECTS’ PERSPECTIVE. Learn how to avoid common mistakes that may get your proposal thrown out BEFORE you submit it. What are the key hot buttons you must hit? It’s all in here. Ron purchased 10’s of millions of dollars of products, equipment and services – let him help you craft the right proposal and make the right sales decisions, leading to a better chance to win the business. |
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Super Human Resource Package - Jam Packed CD
These manuals, forms, policies, and procedures make it possible for you to simply fill in your company name, some specific details and be ready to run. They can save you countless hours and thousands of dollars by giving you the materials you need and letting you avoid "re-inventing the wheel." |
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Selling Strong in Today's Economy - Interactive CD
These promotions, and marketing techniques will work in difficult, shrinking, and expanding economies. Whether times are good, bad or indifferent, you need strong tactics to stand out from the competition - this CD can help you succeed today and tomorrow! |
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Prospects You Should NOT Pursue - Interactive CD
It's tempting to take any job you can find, especially when times are tough or you are just starting out. However, taking too many of the WRONG jobs can actually hurt your business or even put you out of business. In this CD, I will help you understand how to look at prospects from the standpoint of BUILDING your business, how to recognize which prospects you should avoid, and how to tell when it's time to consider those prospects. |
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Why Can't They Do it Right? - Interactive CD
The client calls with a request or complaint. You pass the information to your supervisor, but the client calls back the next day - same problem! When you confront the supervisor he or she says, "But I told them to do it - they just can't get it right..." It might not be what you say, but WHAT you say... That's right - the same words can mean different things to different people. In today's multi-cultural workplace, what you SAY might not be what they HEAR. |
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Why Should Anyone Buy From YOU? - Interactive CD
What is that special something that makes your company different from the competition? You've been in business for 30 years? Well, so has the xyz company - what does it REALLY mean? In this CD I'll help you learn what really sets your company apart and how to use that to make sure they DO want to buy from YOU. |
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Implementing Change - Ron Segura - Interactive CD
Change is difficult. We all know that. But when you make changes to cleaning systems and routines, do you think about the impact on all of the stakeholders? Clients, managers, supervisors, line employees? Do you plan for change? Do you have flexible alternatives to implement when the plan doesn't work? In this interactive CD Ron Segura (President of Segura and Associates, Inc. and a member of Tripod Learning Associates) takes you through the reasons for change, the phases and strategies and tools for successfully implementing change in your organization. While he uses Team Cleaning and Green Cleaning as examples, his strategies and techniques apply regardless of the changes you are seeking to implement. |
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The Components of a Successful Sales Proposal
Interactive CD
You know you need to present a professional proposal to increase your chances of closing the sale. Whether a 3 day per week account or a multi-thousand dollar a month account, the proposal is your single best chance to demonstrate your understanding of the prospect's needs and your company's ability to meet them. But, how long should it be? What are the sections that are most important? Where should you put the price (hint - it's NOT in the cover letter.) Dick Ollek answers these questions and many more in this new interactive CD. Follow his advice, use some of the suggestions and your closing rate can improve dramatically. |
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Closing the Sale - Interactive CD
You've heard of the "puppy dog" close, the old "either / or" close and all the other tired cliche closes? Sure you have. The best closers don't rely on gimmicks, tricks, or tired cliches. They follow a planned approach to understanding and meeting the prospects needs, reading the "real" questions behind the objections and knowing when to shut up. In this new interactive CD, Dick Ollek shares the information you need to increase your closing rate. You have the right proposal, now it's time to help the prospect buy your solution. This program will help you do that - more often and with less stress. |
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Reducing Turnover - Interactive CD
How much does it cost to replace an employee in our industry? $100? $200? $300? How about $500? What if you could reduce your turnover by 75%? What would that mean to your bottom line? What would it mean for customer satisfaction? Join Dick as he shows you how to address the top four reasons people leave companies in our industry. Like all of Dick's seminars, this is not theory but IS full of useful ideas and tools you can use to improve your operations right now!
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